Policy

Standard Conditions of Contract

Where appropriate, for 'printer' read 'binder'


1. Price Variation Estimates are based on the printer's current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.

2. Tax Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, the printer reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.


3. Preliminary work All work carried out, whether experimentally or otherwise, at customer's request shall be charged.


4. Copy A charge may be made to cover any additional work involved where copy supplied is not clear and legible.


5. Proofs Proofs of all work may be submitted for customer's approval and the printer shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the printer's judgment, changes therefrom made by the customer shall be charged extra.

6. Delivery and payment (a) Delivery of work shall be accepted when tendered and thereupon or, or if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.
(b) Unless otherwise specified the price quoted is for delivery of the work to the customer's address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address.
(c) Should expedited delivery be agreed an extra may be charged to cover any overtime or any additional costs involved.
(d) Should work be suspended for a period of 30 days the printer shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.


7. Variations in quantity Every endeavour will be made to deliver the correct quantity ordered, but estimates are conditional upon margins of 5 per cent for work in one colour only 10 per cent for other work being allowed for overs or shortage (4 per cent and 8 per cent respectively for quantities exceeding 50,000) the same to be charged or deducted.


8. Claims Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the printer and the carrier within in three clear days of delivery (or, in the case of non-delivery, within 28 days of despatch of the goods) and any claim in respect thereof must be made in writing to the printer and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to the printer within 28 days of delivery. The printer shall not be liable in respect of any claim unless the aforementioned requirements have been compiled with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonable possible.


9. Liability The printer shall not liable for any loss to the customer arising from delay in transit not caused by the printer.

10. Standing material (a) Metal, film, glass and other materials owned by the printer and used by him in the production of type, plates, moulds, stereotypes, elctrotypes, film-setting, negatives, positives and the like shall remain his exclusive property. Such items when supplied by the customer shall remain the customer's property.
(b) Type may be distributed and lithographic, photogravure or other work effaced immediately after the order is executed unless written arrangements are made to the contrary. In the latter event, rent may be charged.


11. Customer's property (a) Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, customer's property and all property supplied to the printer by or on behalf of the customer shall while it is in the possession of the printer or in transit to or from the customer be deemed to be at customer's risk unless otherwise agreed and the customer should insure accordingly.
(b) The printer shall be entitled to make a reasonable charge for the storage of any customers property left with the printer before receipt of the order or after notification to the customer of completion of the work.


12. Materials supplied by the customer (a) The printer may reject any paper, plates or other materials supplied or specified by the customer which appear to him to be unsuitable. Additional cost incurred if materials are found to be unsuitable during protection may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the printer in ascertaining the unsuitability of the materials then the amount shall not be charged to the customer.
(b) Where materials are so supplied or specified, the printer will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitable of materials so supplied or specified.
(c) Quantities of materials supplied shall be adequate to cover normal spoilage.


13. Insolvency If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay his debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy issued against him, the printer without prejudice to other remedies shall
(i) have the right not to proceed further with the contract  or any other work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him, and
(ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in his possession (whether worked on or not ) and shall be entitled on the expiration of 14 days' notice to dispose of such goods or property in such manner and at such price as he thinks fit and to apply the proceeds towards such debts.


14. Illegal matter (a) The printer shall not be required to print any matter which in his opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights of any third party.
(b) The printer shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall extend to any amounts paid on a lawyer's advice in settlement of any claim.


15. Periodical publications A contract for the printing of a periodical publication may not be terminated by either  party unless 13 weeks notice in writing is given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue. Nevertheless the printer may terminate any such contract forthwith should any sum due thereunder remain unpaid .


16. Force majeure The printer shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to the printer elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.


17. Law These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.


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Web policy

Keltic Design & Print Ltd is committed to safeguarding the personal information and privacy of our website visitors. We have developed this policy because we want you to feel confident about the privacy and security of your personal information when visiting and using our website.

When we refer to “personal information” in this privacy policy, we mean information that identifies you as an individual, or is capable of doing so (including but not limited to a first and last name, a home address, an email address or other contact information).

What information do we collect?

When you visit, register with, or request information from this website we may collect, store and use the following kinds of personal information about you:

Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
Information that you provide for the purpose of registering with Keltic Design & Print Ltd and any further information which you choose to submit once you are a member; and Information that you provide us with for the purpose of subscribing to our email notifications and/or monthly e-newsletters

Using your personal information

Personal information submitted to us via this website will be used by us to;

Administer the website
Improve your browsing experience by personalising the website,
Enable your use of the services available on the website
Send you information or products requested via the website
Send you email notifications which you have requested and to send you our e-newsletter and other marketing communications relating to our business which we think may be of interest to you by post or email.
Deal with enquiries and complaints made by or about you relating to the website.
Where relevant, you are given the opportunity to opt-out of receiving marketing communications at the appropriate section of the website when you register your details and if at any point you no longer wish to receive marketing communications you can inform us by sending an email to info@kelticprint.co.uk or write to us by post at 4 Mill Street Industrial Estate, Abergavenny, Monmouthshire. NP7 5HE.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not provide your personal information to any third parties for the purpose of direct marketing.

Data Retention

We will retain the personal information provided by you for as long as is resonably necessary for the purposes listed in this policy

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website and we will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

IP Addresses

IP addresses are used by your computer every time you are connected to the internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.

Disclosures

The only time we may disclose your personal information is if we are required to do so by law, in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights.

Business Transfers

We do not colleact information with a view to selling it to unconnected third parties. However, in the event that any of the assets of Keltic Design & Print Ltd were sold to a third party, details of our customers and members would be passed on to that third party as part of the sale of the business.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Accessing and Updating Your Information

You have the right to ask for a copy of any personal information we hold about you. If you wish to do this, the address to write to is: The Digital Communications Manager, Keltic Design & Print Ltd, Unit 4, Mill street Industrial Estate, Abergavenny. NP7 5HE. We may charge you a small fee to meet our costs in providing you with these details.

You may ask us to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that we cease processing your personal information and that we delete you from our database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to  info@kelticprint.co.uk or by post to Keltic Design & Print Ltd, Unit 4, Mill street Industrial Estate, Abergavenny. NP7 5HE.